FAQs

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Q1: What do I need to enter the show?

A: Visitor registration (free) is required.
※Please note that every visitor is required to register in advance.

Once you have completed your visitor registration, you will receive your exclusive "visitor badge" and a "viisitor badge exchange QR code" by email three weeks before the exhibition.
Please print your visitor badge in colour in A4 size and bring it to the exhibition venue.
Printers are also available at the exhibition venue for those who cannot print. Please show the "visitor badge exchange QR code"at the reception counter.
Badge holders are available at the exhibition. Please insert this badge into the badge holder before entry.

Q2: Can I enter concurrent show as well?

A:  You can enter concrrent show (JFEX - Japan Int'l Food & Beverage Expo) with the same ticket.

Q3: How many people can enter the show per visitor ticket?

A: Each visitor badge allows entry for one person only. For additional badges, please register fromthe following link.

> Visitor registration (free)

Q4: How can I find out more about exhibitors?

Q5: How can I contact exhibitors?

A: Exhibitors' Contact Information is available on the Exhibitor Directory.
For the purpose of visitors to request appointments before the show, you may use it and contact exhibitors directly.
Click here for more details

Q6: Is Floor Map available before the show?

A: The Floor Map will be available on the website around a week prior to the opening date of the show.

Q7: Is a visa necessary to enter Japan?

A: Show Management does not support VISAs for visitors. Please refer to the "Guide to Japanese Visas" on the website of The Ministry of Foreign Affairs of Japan:

https://www.mofa.go.jp/j_info/visit/visa/

Please note that the necessity of a visa varies by nationality of the visitors. For particular details, please contact your nearest Japanese diplomatic mission directly.

Q8: How do I get to the venue?

A: Please refer to the transport access information below for details.

Click here for Venue Info & Access

Q9: Is there free Wi-Fi available at the show?

A: Wi-Fi is available at the "Premium Buyer Lounge" and some other lounges located within the exhibition hall.
Please also visit the official Tokyo Big Sight for details about other Wi-Fi services. 

Click here for more details

Q10: Can I leave my luggage at the venue?

A: Coin lockers are available on site. Please refer to the floor map of the show venue.

Click here for more details

Q11: Can I take pictures at the venue?

A: Recording and photography is strictly prohibited at the exhibition halls other than authorised press visitors with a press badge.

Q12: Can I visit the show with children?

A: Admission for persons under 18 years of age:
-Persons under 18 years of age must be accompanied by a parent or guardian (aged 18 or over).
-Registration is only valid for persons aged 18 and over. Please register the information for only accompanying adult on this form.
-Please contact Show Management in advance if you intend to bring more than five persons under 18 years of age.

Q13: Are there any hotels near the venue?

A: Visit the following hotel information website for details (Please note that almost all of the hotels near the show venue are expected to be fully booked around the show dates. Show Management recommend press visitors to book their accommodation for the show in advance.) .Reservations for hotels can be made online.

> Hotel Information

Please click here for services in Big Sight.

Visitor Registration (Free)

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