FAQs
Q1: What do I need to enter the show?
A: You will need an visitor ticket and business cards. Please apply for the visitor ticket from the following website.
Q2: Can I enter concurrent show as well?
A: You can enter concrrent show (JFEX - Japan Int'l Food Expo) with the same ticket.
Q3: How many people can enter the show per visitor ticket?
A: Each visitor ticket allows entry for one person only.
For additional tickets, please register from the following link.
Q4: How can I find out more about exhibitors?
Q5: How can I contact exhibitors?
A: Exhibitors' Contact Information is available on the Exhibitor Directory.
For the purpose of visitors to request appointments before the show, you may use it and contact exhibitors directly.
Click here for more details (2022)
Q6: Is Floor Map available before the show?
A: The Floor Map will be available on the website around two weeks prior to the opening date of the show.
Q7: Is a visa necessary to enter Japan?
A: Show Management does not support VISAs for visitors. Please refer to the "Guide to Japanese Visas" on the website of The Ministry of Foreign Affairs of Japan:
https://www.mofa.go.jp/j_info/visit/visa/
Please note that the necessity of a visa varies by nationality of the visitors. For particular details, please contact your nearest Japanese diplomatic mission directly.
Q8: How do I get to the venue?
A: Please refer to the transport access information below for details.
Q9: Are there any hotels near the venue?
A: Yes. Visit the following hotel information website for details. (Please note that almost all the hotels near the show venue are expected to be fully booked around the show dates. Show Management recommends visitors to book their accommodation for the show in advance.) Reservations for hotels can be made online.
Q10: Is there free Wi-Fi available at the show?
A: Internet access is available at the "Overseas Lounge" during the show which is located within the exhibition.
Please also visit the official Tokyo Big Sight for details about other Wi-Fi services.
Q11: Can I leave my luggage at the venue?
A: Yes. Cloakrooms and coin lockers are available on-site. Please refer to the floor map of the show venue.
Q12: Can I take pictures at the venue?
A: Recording and photography is strictly prohibited at the exhibition halls and seminar rooms other than authorised press visitors with a press badge.
Q13: Can I visit the show with children?
A: No. This is a B-to-B trade show. Individuals under the age of 18 are not allowed to enter the show.
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